With over three decades of proven executive leadership across consumer lifestyle goods and destinations, Jim Alling serves as chief executive officer of TOMS. Joining the company in April 2015, Alling is focused on furthering TOMS’ mission of improving lives through business utilizing the company’s pioneering One for One business/philanthropy model.
Before joining TOMS, Alling served for five and a half years as COO of T-Mobile USA. He had direct line responsibility for all customer-facing activities for a subscription base of over 44 million users and the 34,000 employees who directly served them. During his tenure, he was integral in helping transform T-Mobile from the fastest declining into the fastest growing wireless carrier in the industry, increasing its share of new customer additions from 12% to 27% over seven quarters.
From 1997-2008 Alling served as an executive with Starbucks, originally joining the Seattle-based company to lead the launch of its coffee into the grocery channel. Over eleven years he was promoted into a series of roles with ever-increasing scope and responsibility, eventually becoming president of Starbucks Coffee USA with over 10,000 retail locations, sales of more than $7 billion, and direct line management of 125,000+ employees. Alling also served as president of Starbucks International, where he was responsible for more than 5,000 stores across 45 countries and achieved revenue growth of 30% year-over- year.
In 1985, Alling began his career at Nestle, he was promoted through a series of packaged goods marketing assignments before becoming the youngest VP/general manager at Nestle USA. Among his achievements, he led the turnaround of its Coffee-mate brand into a $325 million franchise, with domestic sales currently exceeding $1.5 billion.
Alling received a B.A. as a double major in Economics and Spanish from DePauw University in Greencastle, Indiana, going on to earn a Master of International Management degree from the Thunderbird School ofInternational Management in Glendale, Arizona.
An avid sports enthusiast, Jim Alling is the proud father of three boys – Zach, Brett and Nick – and husband to his wife of 26 years, Annette. Both Jim and Annette Alling are originally from the Midwest, with Jim born in Evanston, Illinois and raised in Decatur, where his first job was “detasseling corn” in the fields. The entirefamily actively volunteers with the March of Dimes as well as the Juvenile Diabetes Research Foundation. Jim Alling has also served as a board member on various non-profit and for-profit companies including the national youth literacy organization Jumpstart, Eastside Catholic School, Sahale Snacks, and MOD Pizza